Read the Zuri Ride Legal Notice covering platform ownership, intellectual property, trademarks, service availability, liability, external links, data disclosure, governing law, and official contact information
Effective Date: 2025
Last Updated: April 2026
Website: https://zuriride.com
Email: info@zuriride.com
Phone: +256 700 926254
This Legal Notice governs access to and use of the Zuri Ride™ website, mobile applications, online platforms, booking systems, digital content, support channels, and related services collectively referred to as the “Platform.”
By accessing, browsing, registering, booking a service, submitting information, making payment, or otherwise using the Platform, you acknowledge that you have read, understood, and agreed to this Legal Notice.
This Legal Notice should be read together with Zuri Ride’s Passenger Terms of Use, Driver Terms of Use, Privacy Policy, Refund & Cancellation Policy, Safety Guidelines, Delivery Policy, and any other applicable policy or agreement published by Zuri Ride.
If you do not agree with this Legal Notice, you should not use the Platform.
Platform Name: Zuri Ride™
Business Name: Zuri Ride™ / Zuri Rides [Insert registered legal entity if applicable]
Operator: Owned and operated by Ssemanda Timothy, also known as Royal Jeff, unless replaced or supplemented by a formally registered company entity.
Business Address: Opposite Wave Car Wash, Kyanja Ring Rd, Kampala, Uganda
Business Email: info@zuriride.com
Phone: +256 700 926254
Nature of Business: Private ride-booking, chauffeur-style transportation, driver dispatch, corporate mobility, and parcel delivery services.
Zuri Ride is a curated mobility platform focused on trust, safety, professionalism, and quality service. Driver access, vehicle participation, and service availability are subject to approval, verification, platform rules, and operational requirements.
Zuri Ride is not presented as an unrestricted public transport marketplace where any driver may operate without verification or approval.
Zuri Ride provides a technology-enabled platform that may facilitate:
Services may be provided through approved independent drivers, company-managed drivers, fleet partners, company vehicles, or other approved transport providers.
Unless expressly stated in a separate written agreement, Zuri Ride does not guarantee that a specific driver, vehicle type, route, price, or service category will always be available.
All content, materials, features, and systems available on or through the Platform are owned by Zuri Ride or licensed to Zuri Ride.
This includes, but is not limited to:
No content from the Platform may be copied, reproduced, modified, republished, uploaded, transmitted, sold, distributed, scraped, reverse-engineered, or used for commercial purposes without prior written permission from Zuri Ride.
All intellectual property rights in the Zuri Ride Platform, including copyrights, trademarks, trade names, designs, database rights, software rights, business names, brand identity, and related proprietary rights, belong to Zuri Ride or its lawful owners.
You are granted only a limited, revocable, non-exclusive, non-transferable permission to access and use the Platform for lawful personal, passenger, driver, delivery, or approved business purposes.
This permission does not transfer ownership or intellectual property rights to you.
You must not:
Zuri Ride reserves the right to take legal action against unauthorized use of its intellectual property.
“Zuri Ride,” “Zuri Ride™,” the Zuri Ride logo, slogans, icons, visual identity, and related brand elements are trademarks, trade names, or brand assets of Zuri Ride.
The ™ symbol may be used to indicate claimed trademark rights.
The ® symbol shall only be used where a trademark has been formally registered with the appropriate authority.
Nothing on the Platform grants any person permission to use Zuri Ride trademarks without prior written consent.
You agree to use the Platform only for lawful and approved purposes.
You must not:
Zuri Ride may restrict, suspend, or terminate access where misuse is suspected or confirmed.
Zuri Ride makes reasonable efforts to ensure that information on the Platform is accurate, updated, and reliable.
However, Zuri Ride does not guarantee that all information will always be complete, current, error-free, or uninterrupted.
Information such as prices, availability, service areas, vehicle categories, driver availability, app features, promotional offers, and policy details may change from time to time.
Zuri Ride reserves the right to correct errors, update content, modify features, remove outdated information, or change service details without prior notice, where necessary.
Zuri Ride aims to provide a reliable and professional platform, but services are provided on an “as available” and “as accessible” basis.
Zuri Ride does not guarantee:
Service may be affected by traffic, weather, road conditions, driver availability, payment provider issues, telecom failures, internet outages, system maintenance, security concerns, public events, force majeure, or other operational factors.
The Platform may rely on or link to third-party services, including:
Zuri Ride does not control third-party services and is not responsible for their content, availability, accuracy, privacy practices, security, policies, delays, fees, or failures.
Use of third-party services may be subject to their own terms and policies.
Accessing third-party links or services is done at your own risk.
Payments made through the Platform may be processed by third-party banks, mobile money providers, payment gateways, card networks, or other financial service providers.
Zuri Ride is not responsible for delays, reversals, failed payments, duplicate deductions, system outages, or processing errors caused by third-party payment providers.
Where a payment issue occurs, users may be required to provide payment proof, transaction ID, phone number, booking reference, or other relevant information to support investigation.
Refunds, reversals, and fare adjustments shall be handled according to Zuri Ride’s Refund & Cancellation Policy.
To the maximum extent permitted by law, Zuri Ride shall not be liable for:
Where Zuri Ride is found liable for a specific paid service, Zuri Ride’s total liability shall not exceed the amount paid by the user for the specific service giving rise to the claim, unless a higher amount is required by applicable law.
Nothing in this Legal Notice excludes liability that cannot lawfully be excluded.
Users are responsible for the accuracy of information they provide through the Platform.
This includes:
Zuri Ride shall not be responsible for losses, delays, failed rides, failed deliveries, incorrect charges, or disputes caused by inaccurate, incomplete, misleading, or outdated information provided by users.
Zuri Ride may disclose user information, trip records, payment records, account information, delivery details, or support records where reasonably necessary and lawful.
Disclosure may occur for purposes such as:
Any such disclosure shall be handled in accordance with applicable law and Zuri Ride’s Privacy Policy.
Zuri Ride may collect and process personal data in connection with platform use, bookings, driver onboarding, payments, support, delivery services, corporate accounts, safety monitoring, fraud prevention, and legal compliance.
Personal data may include names, phone numbers, email addresses, trip details, location data, payment records, driver documents, vehicle records, support messages, and other information required to provide Zuri Ride services.
Zuri Ride handles personal data according to its Privacy Policy and applicable data protection requirements.
Users should review the Zuri Ride Privacy Policy to understand how personal data is collected, used, stored, shared, and protected.
The Platform may contain links to third-party websites, app stores, social media pages, payment pages, partner services, or external resources.
These links are provided for convenience only.
Zuri Ride does not endorse, control, or accept responsibility for third-party websites or services unless expressly stated.
Users should review the terms and privacy policies of third-party services before using them.
Information provided on the Platform is for general service, operational, marketing, and customer support purposes only.
Nothing on the Platform should be treated as legal, financial, insurance, tax, medical, or professional advice.
Users, drivers, and business clients should seek independent professional advice where necessary.
Zuri Ride may update, modify, suspend, remove, or discontinue any part of the Platform at any time.
This may include:
Zuri Ride is not liable for loss resulting from updates, removals, or changes made to the Platform where such changes are made for business, legal, operational, safety, or technical reasons.
Zuri Ride may update this Legal Notice from time to time.
Updates may be published on the website, app, or other official Zuri Ride channels.
Continued use of the Platform after updates are published means you accept the revised Legal Notice.
Users are encouraged to review this page regularly.
This Legal Notice shall be governed by and interpreted in accordance with the laws of the Republic of Uganda.
Any dispute arising from or relating to this Legal Notice, the Platform, or Zuri Ride services shall first be handled through Zuri Ride’s internal support or dispute resolution process.
If the matter cannot be resolved internally, it may be referred to mediation, arbitration, or courts of competent jurisdiction in Uganda, depending on the nature of the dispute and applicable law.
For legal inquiries, official communication, policy questions, intellectual property concerns, or formal notices, contact Zuri Ride through the details below:
Zuri Ride™
Opposite Wave Car Wash,
Kyanja Ring Rd, Kampala, Uganda
Email: info@zuriride.com
Phone: +256 700 926254
Website: https://zuriride.com
© 2025 Zuri Ride™. All rights reserved.
No part of the Zuri Ride Platform, website, mobile application, content, documents, graphics, branding, or materials may be copied, reproduced, distributed, modified, republished, or used without prior written consent from Zuri Ride, except where permitted by law.
