This Privacy Policy explains how Zuri Ride collects, uses, stores, and protects your information when you use the Zuri Ride mobile application, website, and related services (collectively, the "Services").
Effective Date: 2025
Zuri Ride ("we", "our", "us") is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, share, and protect your information when you use the Zuri Ride mobile application, website, and related services (collectively, the "Services"). This policy is designed to comply with Google Play Data Safety requirements and applicable data protection laws.
By creating an account or using Zuri Ride, you agree to this Privacy Policy.
To provide ride-booking, chauffeur, and parcel delivery services, Zuri Ride may collect the following information:
We may collect personal information that you provide directly, including:
We collect location data to provide our core services:
Location data is collected only when the app is in use or when a ride is active, and only with your permission through your device settings.
We automatically collect certain technical information, including:
Payments are processed through third-party payment providers. Zuri Ride does not store full card numbers or sensitive financial information on its servers.
We use your information to:
Zuri Ride does not sell your personal data.
We may share your information only when necessary to provide our services:
All third-party service providers are required to protect your data and use it only for the services they provide.
Zuri Ride implements appropriate technical and organizational security measures to protect your data, including:
While we take reasonable steps to protect your information, no system is completely secure.
We retain personal data only as long as necessary for:
When your account is deleted, your personal data is deleted or anonymized, except for data we are legally required to retain (such as transaction records).
You have the right to:
Users can permanently delete their account from within the app: Profile → Settings → Permanently Delete Account
Account deletion removes your personal data, subject to legal retention requirements.
If you cannot access the app, you may request deletion by contacting: Email: info@zuriride.com
Zuri Ride services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Zuri Ride may use third-party services such as:
These services may collect and process data as part of providing their services, and they are responsible for protecting your data according to their privacy policies.
We may update this Privacy Policy from time to time. When we do, we will update the effective date and publish the new policy on our website and app. Continued use of the Services means you accept the updated policy.
If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact us:
Zuri Ride
Email: info@zuriride.com
Phone: +256 700 926254
© 2025 Zuri Ride™. All rights reserved.
