This Privacy Policy explains how Zuri Ride collects, uses, stores, and protects your information when you use the Zuri Ride mobile application, website, and related services (collectively, the "Services").
Effective Date: 2025
Zuri Ride ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how Zuri Ride collects, uses, stores, and protects your information when you use the Zuri Ride mobile application, website, and related services (collectively, the "Services").
By accessing or using Zuri Ride, you agree to the terms of this Privacy Policy.
To provide a reliable, secure, and personalized ride experience, we may collect the following types of information:
Full name
Phone number
Email address
Profile photo (optional)
Account login credentials
Pickup and drop-off locations
Trip history and timestamps
Vehicle preferences
Driver and rider interactions
Device type and operating system
App version
IP address
Log data and diagnostic information
Payment method details (processed securely through third-party payment providers)
Zuri Ride does not store full card or sensitive payment details on its servers.
We use the collected information to:
Provide and manage ride-booking services
Match riders with trusted drivers
Improve app performance and user experience
Communicate ride updates, confirmations, and support messages
Ensure safety, security, and fraud prevention
Comply with legal and regulatory obligations
Zuri Ride respects your privacy and does not sell or rent your personal information.
Your information may only be shared:
With drivers for the purpose of completing a ride
With trusted third-party service providers (e.g., payment processors, hosting services)
When required by law, legal process, or government request
To protect the rights, safety, and property of Zuri Ride, users, or the public
All third parties are required to maintain confidentiality and data protection standards.
We implement reasonable technical and organizational measures to protect your information against:
Unauthorized access
Loss or misuse
Alteration or disclosure
While no system is 100% secure, Zuri Ride continuously improves its security practices to safeguard your data.
We retain personal information only for as long as necessary to:
Provide our Services
Meet legal, regulatory, and operational requirements
When data is no longer required, it is securely deleted or anonymized.
You have the right to:
Access your personal information
Update or correct inaccurate data
Request account deletion (subject to legal obligations)
Withdraw consent for certain data uses
Requests can be made by contacting us using the details below.
Zuri Ride uses location data to:
Enable accurate pickup and drop-off
Provide real-time ride tracking
Improve route efficiency
Location data is collected only when the app is in use and as permitted by your device settings.
Zuri Ride services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Zuri Ride may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website. Continued use of the Services after updates constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: info@zuriride.com
Phone: +256 700 926254
© 2025 Zuri Ride™. All rights reserved.
