Zuri Ride Driver – Account and Data Deletion

By Zuri Ride Author 43 Views Mar 19, 2026
Zuri Ride Driver – Account and Data Deletion

How Drivers Can Delete Their Account

At Zuri Ride Driver, we respect every driver’s right to control their personal data. Drivers can permanently delete their account and associated personal data directly from within the app.

Steps to delete your driver account

  1. Open the Zuri Ride Driver App.
  2. Log in to your driver account.
  3. Go to Profile or Settings.
  4. Scroll to the bottom of the page.
  5. Tap Permanently Delete Account.
  6. Review the confirmation message carefully.
  7. Confirm your request to permanently delete the account.

Once confirmed, your account deletion request will be processed and your access to the Zuri Ride Driver App will be removed.


What Data Will Be Deleted

When a driver deletes their account, Zuri Ride Driver will delete or anonymize personal data associated with the account, including:

  • Driver profile information
  • Full name
  • Phone number
  • Email address
  • Profile photo
  • App account credentials
  • Driver preferences
  • Non-essential app usage data

What Data May Be Retained

Certain information may be retained for a limited period where required for legal, operational, fraud-prevention, safety, tax, accounting, or regulatory reasons. This may include:

  • Completed trip and transaction records
  • Payment and payout records
  • KYC verification records where required by law
  • Safety, fraud, dispute, and compliance records

Retained data is kept only for legitimate legal and business purposes and is not used to reactivate a deleted account unless required by law.


Retention Period

Where retention is required, Zuri Ride Driver may keep limited records for a reasonable compliance period in accordance with applicable law, financial regulations, fraud prevention needs, and safety obligations.


Need Help?

If you cannot access the app and still want to request deletion of your driver account, contact us directly:

Email: info@zuriride.com
Phone: +256 700 926254

Please include:

  • Your full name
  • Phone number linked to your driver account
  • Email address linked to your driver account
  • Subject line: Driver Account Deletion Request

Important Notice

Account deletion is permanent and irreversible. Once your driver account is deleted, you will lose access to the Zuri Ride Driver App and will need a new approval process if you wish to rejoin the platform in the future.


Zuri Ride Driver™ – Trusted Drivers. Beautiful Rides.