Effective Date: 2025
Zuri Ride is a privately operated ride-booking, chauffeur, and parcel delivery platform that operates on a curated driver network model. This means drivers are not publicly onboarded through open self-registration. Instead, drivers are approved through a structured onboarding and verification process to maintain service quality, safety, and professionalism.
This policy explains how drivers join and operate on the Zuri Ride Driver platform.
At this time, Zuri Ride does not support open public driver self-registration through the Driver App.
Drivers who wish to join the Zuri Ride platform must:
Only approved drivers will receive login credentials and access to the Zuri Ride Driver App.
This approach helps Zuri Ride maintain a trusted, safe, and professional driver network.
All drivers must submit and verify the following:
Zuri Ride reserves the right to approve or reject any driver application at its discretion.
Vehicles used on the Zuri Ride platform must:
Zuri Ride Driver may collect the following information from drivers:
Zuri Ride Driver collects precise location data to provide ride and delivery services. This includes pickup location, drop-off location, route tracking, and driver availability location.
Zuri Ride Driver collects location data in the background when the driver is online or during an active trip, even if the app is minimized or not actively in use. This is required for core features such as trip matching, navigation, and real-time trip tracking.\
Trip Information
We use driver information to:
Zuri Ride Driver uses background location to support core driver features. When a driver is online or completing a trip, the app continues to collect location data even if the app is minimized or running in the background. This allows the platform to:
Background location is only used when the driver is online or during an active trip and is necessary for the core functionality of the driver app.
Zuri Ride may share driver information in the following cases:
Zuri Ride does not sell driver personal data to third parties.
Zuri Ride retains driver data for as long as necessary to:
If a driver deletes their account, personal data will be deleted or anonymized, except where retention is required by law.
Drivers have the right to:
Drivers can delete their account directly from the app:
Profile → Settings → Permanently Delete Account
Zuri Ride uses appropriate security measures to protect driver data, including:
Zuri Ride Driver is not intended for individuals under 18 years of age.
Zuri Ride may update this policy from time to time. Updated versions will be posted on the website and app.
If you have questions about this Privacy Policy or your data, contact:
Email: info@zuriride.com
Phone: +256 700 926254
All Zuri Ride drivers are expected to maintain the following standards:
Failure to follow these standards may result in suspension or permanent removal from the platform.
Drivers on the Zuri Ride platform operate as independent service providers and are not employees of Zuri Ride unless otherwise stated in a separate written agreement.
Drivers are responsible for:
Drivers receive earnings based on completed trips and deliveries through the Zuri Ride platform. Payment terms, commission structure, and withdrawal methods are communicated separately to approved drivers.
Zuri Ride reserves the right to adjust commission or pricing structure with notice.
Zuri Ride may suspend or terminate a driver account if:
Zuri Ride may introduce public driver self-registration in the future. However, all drivers will still be subject to verification, KYC, and vehicle inspection before activation.
For driver onboarding, support, or questions, please contact:
Zuri Ride Driver Support
Email: info@zuriride.com
Phone: +256 700 926254
By using the Zuri Ride Driver App, you confirm that you have read, understood, and agreed to this Driver Onboarding & Participation Policy.
Zuri Ride™ – Beautiful Rides. Trusted People.
